But you can bet I will be extremely careful with it, and I certainly won't share or sync anything that is remotely confidential. This is not how a trustworthy company operates.īecause my new teammates use Dropbox, I don't have the option to quit using the service. I see no indication that the necessary security audit ever happened.Ī message I sent to Dropbox support yesterday asking for an explanation of the mysterious email has gone unanswered. At the very minimum, Dropbox needs to have a thorough security audit from an independent group to ensure that it has the processes in place to back up those promises. It’s going to take more than just promises of “additional safeguards” to erase the doubt that a mistake like this inspires. We are scrutinizing our controls and we will be implementing additional safeguards to prevent this from happening again.” My response? When I dropped Dropbox in July, I quoted a post from the Dropbox CTO, who said, “This should never have happened. You can find the support options that are available to your account level on the Support page. Find solutions and share advice with members. Want to know how our IT Consultants can add value to your business Please get in touch with our team to find out more. Phone support is only available to those with a Business Advnaced plan. Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription.

What else on the Dropbox back end is confused? I have no way of knowing. 2 hours ago &0183 &32 Dropbox learn Contact support cancel. Somewhere on their back end, their systems got confused.

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